Privacy policy

Updated: 22.11.2020


This policy (“Privacy Policy”) describes the practices of Nomad Brands GmbH (“Company,” “we” or “us”) for collecting, using, maintaining, and disclosing information that we collect from you or that you provide to us when you visit our website (“Site”), or use any other products or services made available by us (collectively with the Site, the “Services”).

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. The use of information collected through our Services shall be limited to the purposes described under this Privacy Policy and our Terms of Use located at (or other relevant customer contracts). By accessing or using the Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use the Services.

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired, transferred or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. 

Information we collect

We collect information from you in three different ways: (1) directly from you, e.g. when making a purchase, (2) indirectly, when you e.g. engage with our services and (3) through third parties, e.g. when processing your payment to us. 

Information provided by you will be collected through user accounts created by you, purchases made, any posts published on the website, any contacts by you to us, e.g. through email, or referral programs. 

We may collect information from you indirectly when you use and interact with our services. We and third-party service providers acting on our behalf, which may include third-party analytics service providers and third-party advertisers, may incorporate technology such as “pixel tags,” “web beacons,” and “cookies” that allow us to track the actions of users of our Services automatically.

We may automatically collect information for example about your location, your internet connection, your browser, the time of accessing the Services, the website address that linked you to our Site, the website that you visit after using our Services, and details of how you used our Services, such as how often you used our Services and which features of the Services you used.

We may also collect information about you through third parties when you use the Services for example through cookies or other automatic information collection technologies. The collected information may include Personal Information about you and your online activities over time and across different websites. For example, our third-party service providers may use these technologies to collect information that helps us with traffic measurement, research, and analytics.  The information collected and stored by third parties remains subject to their policies and practices.  We do not control these third parties’ tracking technologies or how they may be used. 

How your information is used

We may use information that we collect about you or that you provide to us to measure usage and effectiveness of the Services, to conduct research and to improve and enhance functionality of the Services, to provide support for the Services, to provide you with notices, for example updates or changes that we may make to the Services, to provide you with our newsletter and to market and advertise the Services, including promotional e-mail messages, directly or in partnership, and by displaying our advertisements on other websites that you visit or use. We may also use this information to offer you targeted advertising in order to personalize your experience.

We may also from time to time aggregate information in certain data analysis, reports, or other interpretations of trends for both internal and external purposes.

Personal Information will be retained only for as long as it serves a purpose consistent with the expectations of the reasonable user given the context of the collection. Non-Personal Information may be stored indefinitely.

Disclosure of your information

We may disclose your personal information if you consent to this, we are required by law to do so or if you violate our Terms of Service.

We may disclose your Personal Information and Non-Personal Information to service providers or other third parties to perform certain business-related functions that help make the Services and our offerings available and functional. This may include services such as installation services, website hosting, data analysis and metrics services, maintenance and technical services, customer service and support, email delivery services, infrastructure services and to help us in our marketing efforts, including managing and delivering contextual and tailored advertisements.

We may disclose aggregated user statistics and other data with our affiliates, agents and current or prospective business partners. This aggregate information does not personally identify you.

We will not sell your data to any third party.

Age of consent

Our Services are intended for users who are the age of majority. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Accessing and correcting your information

If you wish to access, update, correct or delete any Personal Information in our possession that you have previously submitted via the Services, you may log into your account and make updates. If you wish to make changes not available through your account settings, please contact us at We do not guarantee that any Personal Information can be removed completely.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at

Data retention

We will strive to keep your information only as long as we need it for legitimate business purposes and as permitted by applicable legal requirements. Certain data will be retained if you close your account for analytical purposes and record keeping integrity, as well as to prevent fraud, enforce our Terms of Use, take actions we deem necessary to protect the integrity of our Site or our users, or take other actions otherwise permitted by law. Additionally, if certain information has already been provided to third parties, retention of that information will be subject to those third parties’ policies.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. However, no Internet or e-mail transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Information to us via the Internet. 

Contact information

If you have any questions about the Privacy Policy, please contact us at